We use discreet packaging! There are NO indications of the brand or cigarettes on the packaging. The return address reads: BBH.
Get Free USPS First Class shipping on orders over $39 (3-5 days) and USPS Priority Shipping with retail orders over $60 that are shipping to USA addresses.* The estimated shipping time for Priority is 2-3 days.
Shipping can take longer than expected during holidays.
*if your order contains books and standard shipping is selected, the book may ship through Media Mail, this is also free over $39 but may take longer.
We find USPS to be the most reliable shipping option domestically. We are not responsible for lost or stolen items. If your package is missing or delayed please contact USPS using your tracking number.
Damiana, Calea, and many other innocuous herbs, are illegal in Louisiana. Consequently you will not be able to purchase our My New Ciggies, Sexy Smokes, Calea, or Warming Elixir.
How fast will I get my package?
We ship out most RETAIL orders within 24 hours. If we receive your order before 10am PST, it will likely to ship same day. We strive to ship to you quickly and affordably.
We are not responsible for packages that are lost or damaged in transit or have fees attached to them in customs. If you are having a problem please your local USPS carrier or post office OR contact us and we will help as best we can.
CANADA USPS Rate:
British Columbia $10.95 flat rate, USPS or UPS, whichever is faster, or requested in checkout process.
Everywhere else in Canada: $18.95 Flat Rate via USPS
The current international shipping cost is a flat fee: $21.95
We currently ship to the US, Canada, Australia, France, New Zealand, and the UK*.
If you are a resident of the UK we recommend you do not order any prerolled cigarettes. Our roll your own pouches seem to import to the United Kingdom without issue.
We are not responsible for loss, theft, damage, customs fees or delays.
We have fairly consistent success shipping to the following countries: Australia, France, New Zealand.
We have no issues (fingers crossed) with our friendly neighbor to the north, Canada.
International packages typically take 2 weeks. We are not responsible for delays or costs at customs. If the package is returned and you do not want it to be sent again you will be refunded the item cost minus the cost of shipping.
If you are unable to ship to your country please contact us and we will determine if it is possible to do a shipment to your country at the present time. email: email@example.com
Please let us know if you would like a special message sent along to your gift recipient. Put a note in the message to seller.
We write a note with your name with each package. Some folx are required to put their legal name on their mail (their shipping address). If you would like us to write your little note with a different name...just ask! Put a note in the message to seller and we'll read it and do our best to make you happy.
*This information is for retail clients. If you are purchasing wholesale please see our wholesale collection page for shipping information.
Have more questions? Contact us firstname.lastname@example.org or 503-729-1602