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Brown Bear--Frequently Asked Questions

Spirit bear with brown bear cub piggy back.

Shipping, cost and timeframe?

We strive to ship to you quickly and affordably. You'll find our rates are below standard rates.

We ship out most retail orders within 24 hours. If we receive your order before 2pm PST, it is very likely to ship same day.

First Class shipping (US) is $3 for retail orders. If you order more than $25 worth of merchandise, then shipping to the US is free.

Priority shipping to the US is $6

Shipping to Canada is $9 flat rate

Shipping to other countries varies based on size of package. An order with just cigarettes is $13, if you order larger items like zines or books, then it is $20.

For wholesale clients please see the wholesale page for shipping information.

What kind of herbs do you use?

We strive to use all organic herbs. On rare occasions we will need to use a wildcrafted herb source that is free from chemicals in order to continually provide the blends we make. The herbs are sourced as locally as possible depending on availability. Our standard suppliers are based in Oregon. 

What are your papers and filters made out of?

The papers for both the filtered and classic herbal cigarettes are a sustainable mix of h#3p and flax materials. The filters are a higher flow and are made out of wood fiber...cellulose acetate.

How does Brown Bear contribute to habitat conservation?

We donate to the Nature Conservancy and to our local Wildlife Care Center at the Portland Audubon, and various other organizations depending on what's going on. 

Can I return my item?

All sales are final because these products are primarily consumables. That said, if you have a problem with the quality of a product, please bring it to our attention and we will do our best to remedy the situation. 

Special Requests:

Some people are buying gifts for other people...please let us know if you would like a special message sent along. Put a note in the message to seller. Otherwise we'll send a handwritten note that is generally sweet :)

Some folx are required to put their legal name on their mail (their shipping address). If you would like us to write your little note with a different name...just ask! Put a note in the message to seller and we'll read it and do our best to make you happy.

 

Smoking herbs vs smoking tobacco, how is this for my lungs?

I created my smokes to help people disengage from tobacco habits. Read my blog post on this subject for more info/thoughts.  

 

Have more questions? Contact us orders@brownbearherbs.com or 503-901-1263

Follow Brown Bear Herbs on instagram: @brownbearherbs or on Facebook